Posts by Rosa Carrillo

The Human Dimensions of Organizational Change in the Safety, Health and Environmental Movement

Raising the corporate consciousness about safety, health, and environmental (SHE) performance has become a global movement. Each participating company, division, site is involved in a transformational change effort that impacts everything about the way they do business. This includes the way change is managed in the areas of systems, team dynamics, and interpersonal relationships. Leadership…

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Personal Mastery and the Art of Conversation

  I am writing to you in the context of leadership conversations that create healthy relationships as well as results-driven, accident-free workplaces. If you are experiencing a stressful workplace, accidents, fatalities or other poor business results you can change your experience by taking personal responsibility for the quality of your conversations and the conditions they…

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Resolving the Management Paradox: Relationship or Control?

Should I focus on relationship or control to improve safety performance? This is a continuous management paradox that leaders confront. Last year, 2016, I determined I would focus on publishing a book emphasizing the law of relationship in business—with a focus on accident prevention. I received the criticism that many people before me have emphasized the importance…

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The Eight Beliefs of Relationship Centered Safety Leadership

Relationship Centered Safety Leadership is the basis of strong safety performance. Based on my experience I have identified eight beliefs that are common to leaders who successfully communicate that safety is important while meeting business results. Most of them go against the beliefs I have experienced in my work. Everything I’ve published up to this point…

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Why We Won't Catch Drift and Weak Signals

Drift and weak signals are the new terms being used in the efforts to prevent disasters like the Gulf of Mexico spill and the erosion of ethics and standards in cases such as the Volkswagen emissions scandal and Enron’s financial collapse that lost billions in stock shares and pensions. Many precursors preceded these failures. If we were to do a root cause analysis we would…

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Inclusion and Accountability

There is no accountability in an organization where people feel they don’t matter—that they are peripheral to the important work that needs to get done. Why would anyone be motivated to take on responsibility, go beyond minimum requirements, or contribute their creativity if he or she didn’t feel they were an important part of the…

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Innovation, Resilience, and Relationship: Interdependent and Inseparable

Innovation and Resilience Are Supported by Relationship Why are innovation, resilience, and relationship interdependent and inseparable? Innovation requires risk, and if you take risks then you need resilience because there will be failure at some point. Resilience is the ability and will to learn from your mistakes, to try again. To have resilience you need relationship–a…

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Drift and Weak Signals: Early warnings of pending failure

Drift and weak signals are first precursors to failure. People are our best asset to detect them so I’m going to continue making the case to consciously invest in creating the conditions for people to speak up. It doesn’t happen by itself because people don’t usually voice disagreement when everyone else seems to agree with what is happening. That’s why…

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Your Beliefs about People Can Inspire or Suppress Safety Excellence

What are your beliefs about people and safety excellence? I have been writing about the influence of relationship on safety performance. Relationships are the foundation of sustainable success in every organization. As individuals we cannot survive without them, neither can our companies. The importance we place on relationships and our willingness to invest in them…

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