Deep Listening: Best Leadership Practice

Is management engagement helpful if listening, the best leadership practice is absent?

I recently polled asking if management walking the floor contributed to safety. We got 22 strong yes! and 20 "it depends. Then a 2021 study finds a negative correlation between management engagement and safety performance.  See poll comments here and see analysis here.

Something that does correlate to improved performance overall including safety is listening to the people we work with. When Nippin Anand and I talked about deep listening on his podcast, he shared powerful stories about listening. This article includes our thoughts and approach to deep listening.

Here is a taste of the article:
"You will not read about five ways to become a better listener. This is about your purpose and intention when you enter a conversation as a leader. Listening is at the core of all great leadership because it is about staying connected to reality—a condition necessary for decisions that lead to correct action. Listening is also the path to acquiring information about potential problems before they result in failure.

Read more about the research and Nippin's personal experience. We look forward to hearing your thoughts. Deep Listening a Best Leadership Practice