Safety Leadership

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Carrillo & Associates has been a thought leader in the field of environment safety and health since 1990 when Rosa Carrillo began to introduce managers and employees to the power of safety culture.

Our approach to safety leadership is research based. Ms. Carrillo created a safety culture assessment that has been delivered in hundreds of sites to thousands of employees--showing a direct correlation between employee perception of leadership and safety performance.  Both the Denison organizational culture assessment and the Gallup organization's 12 Questions substantiate that the quality of relationship between employee and boss is a key measurement of organizational performance.

Ms. Carrillo is advisor to US regulatory agencies and major corporations on the topic of preparing leaders to manage safety culture. Our focus is on increasing the frequency and accuracy of communication between first lines and employees, across functions, and to and from management.  Our expertise is particularly valuable to organizations where low trust and poor communication hamper improvement efforts.

Our approach to safety leadership is research based. Ms. Carrillo created a safety culture assessment that has been delivered in hundreds of sites to thousands of employees--showing a direct correlation between employee perception of leadership and safety performance.  Both the Denison organizational culture assessment and the Gallup organization's 12 Questions substantiate that the quality of relationship between employee and boss is a key measurement of organizational performance.

Our communication process Conversations at Work! improves the levels of trust and collaboration at every level moving your safety culture:

From Toward
Low awareness and non-reporting High engagement and open communication
Low trust High trust
Poor safety record Excellent safety record
Reactive (fire fighting) Proactive
People feel management doesn’t listen People have input and influence decisions
Low accountability Accountability understood and reinforced
Decision making unclear Who decides is clear
Focus on blaming Focus on solving the problem
Conflicts resolved by edict Handled in a problem solving way
Not getting information when needed Timely and accurate information delivered
Turf protection Collaboration