Below the Waterline Safety Conversations
Below the waterline safety conversations aim to discover the first signs that something might be wrong or go wrong.This can include physical signs like leaks or smells. It can include a drift from procedure that could be a productive efficiency or might lead to unwanted consequences. Weak signals could also be stress or unusual emotions that indicate breakdowns in trust and communication. Such breakdowns can also ultimately lead to accidents.
A company has many sub-cultures. This can lead to silos. Unless we specifically recognize our differences and commonalities, communication suffers. Safety conversations below the waterline address the most common barriers to trust and open communication: mutual respect, common goals, and shared understanding of how our work contributes to and impacts the larger organization.
Through research and experience, C&A has developed an approach to EHS process improvement that focuses on communication patterns. This approach develops individual and cross functional ability for accurate, timely, frequent, and non-blaming communication. See: