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Leadership Inclusion and Belonging

By Rosa Carrillo | July 11, 2019

Inclusion and belonging is a leadership mindset? I am not going to reiterate the neuroscience and psychological research behind the increasing awareness that inclusion and belonging are essential conditions for high performing teams. I am going to make a case for approaching this task in a more psychologically safe manner. It is ironic that diversity…

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The Relationship Factor in Safety Leadership by Rosa Antonia Carrillo

By Rosa Carrillo | July 2, 2019

The Relationship Factor in Safety Leadership by Rosa Antonia Carrillo  Why do some managers, supervisors and executives consistently get better safety results? How can we turn a negative situation with employees into a new starting point? How can we improve on the national norm of 30% employee engagement? Rosa Antonia Carrillo answers these hard questions…

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If You Really Wanted to Change the Culture…

By Rosa Carrillo | May 26, 2019

If You Really Wanted to Change the Culture Case Study from Nuclear Industry  A leadership team is facing a very difficult mandate to transform a nuclear facility’s safety culture. Regulators found safety violations that have to be corrected within a year or the facility will lose its license to operate. The latest audits indicate not enough…

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Do Safety Culture Assessments Change the System?

By Rosa Carrillo | May 8, 2019

My answer to “Do safety culture assessments change the system” is no. The problem, as Sidney Dekker commented,  is the ambiguous meaning of “safety culture”:  “No one term or mechanism can adequately explain the social order in which we live. We use safety culture to encompass any or all aspects of social life. Then we link…

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Moving from Safety Culture Models to Social Systems and Psychological Safety

By Rosa Carrillo | April 30, 2019

I am recommending moving from safety culture models to social systems and psychological safety. Before I tell you the reasons why it makes sense to adopt a different perspective on how to improve performance I want to explain what I’m proposing as a replacement. It’s based on neuroscience findings that the human need for relationship,…

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Safety Programs, Inclusion and Belonging

By Rosa Carrillo | October 10, 2018

Did you ever connect safety programs, inclusion and belonging? How does inclusion and belonging affect your safety program? When we are feeling excluded our awareness narrows. The brain is focused on thinking about that moment of rejection or just feeling sad, or angry. It’s a tape that plays over and over in the head. Why…

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Building a Just Culture Learning Lab with Sidney Dekker

By Rosa Carrillo | July 16, 2018

Building a Just Culture was the topic of Sidney Dekker’s Learning Lab on Trust and Accountability in Oakland, CA. There were about 30 attendees including Tod Conklin and Rob Fisher. It was a fantastic learning experience and I was asked to write a review of my experience by the ASSP Safety Journal. A just culture…

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Group Activities to Increase Psychological Safety and Mitigate Risk

By Rosa Carrillo | March 20, 2018

I have used these group activities to increase psychological safety and increase safety awareness for many years. How can a team leader, safety professional, or GM contribute to the level of psychological safety on their team or in their facility? Much has been published on how psychological safety is important to organizational innovation, trust and…

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Trust, Collaboration & Accountability: Building Team Relationships that Improve Performance

By Rosa Carrillo | January 25, 2018

At the executive level, a leader’s ability to build an effective team is probably the most important competence in the current marketplace. In reality it is the most important competence at every level of management, but it starts at the top. Collins and Porras (Good to Great) famously stated that you start to build a…

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Why Higher Expectations Make Us Better People and Better Organizations

By Rosa Carrillo | October 3, 2017

Why higher expectations make us better people and organizations isn’t an easy message to deliver, but you can do it if you have the courage to be yourself.  I lay awake all night before an important presentation. It was material I had presented before and had been well received. Why was I unable to sleep? When…

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